Terms & Conditions

Welcome to The Four Seasons Hotel Sultanpur. By accessing our website, making a room reservation, or using our hotel services, you agree to the following Terms & Conditions. Please read them carefully before booking your stay.

1. Room Booking

All room bookings are subject to availability and confirmation by The Four Seasons Hotel Sultanpur. The hotel reserves the right to accept or decline a booking in exceptional circumstances.

2. Check-in & Check-out

Guests are requested to follow the hotel's official check-in and check-out timings. Early check-in or late check-out may be available depending on room availability and may involve additional charges.

3. Valid Government ID

Every guest must present a valid government-issued photo ID at the time of check-in, as required by Indian law.

4. Guest Responsibility

Guests are requested to use hotel rooms, furniture, and other property responsibly. Any damage caused intentionally or accidentally may result in additional charges.

5. Hotel Rules

Guests are expected to maintain a peaceful environment and respect other guests. Illegal activities, smoking in non-smoking areas, or behavior that disturbs others is not permitted.

6. Children & Family Stay

Families are welcome at The Four Seasons Hotel Sultanpur. Parents or guardians are responsible for the safety and supervision of children during their stay.

7. Parking

Free parking is available for hotel guests, subject to space availability. The hotel is not responsible for loss or damage to vehicles or personal belongings left inside them.

8. Banquet Hall & Marriage Lawn

Bookings for the Banquet Hall and Marriage Lawn are subject to availability, advance confirmation, and mutually agreed event terms.

9. Website Information

We strive to keep all information on our website accurate and up to date. However, room availability, facilities, and services may change without prior notice.

10. Changes to Terms

The Four Seasons Hotel Sultanpur reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact The Four Seasons Hotel Sultanpur