Refund Policy

The Four Seasons Hotel Sultanpur

At The Four Seasons Hotel Sultanpur, we are committed to providing a comfortable and transparent booking experience. Please read our refund policy carefully before making a reservation.

1. Booking Confirmation

Room bookings are confirmed only after confirmation from the hotel. Guests are advised to verify their booking details before arrival.

2. Cancellation Request

If you need to cancel your booking, please contact us as early as possible. Cancellation requests will be handled according to the hotel's booking terms and applicable conditions.

3. Refund Eligibility

If an advance payment has been made, any eligible refund will be processed based on the cancellation policy and the booking terms agreed at the time of reservation.

4. Refund Processing

Approved refunds, where applicable, will be processed using the original payment method. Processing time may vary depending on the payment provider or bank.

5. No-Show Policy

If a guest does not arrive on the scheduled check-in date and does not inform the hotel in advance, the booking may be treated as a No-Show, and refund eligibility may be affected according to the booking terms.

6. Changes to Reservation

Requests for changes to booking dates or guest details are subject to room availability and hotel approval.

7. Exceptional Circumstances

In exceptional situations such as technical errors or other unforeseen circumstances, refund decisions will be made at the sole discretion of The Four Seasons Hotel Sultanpur.

8. Contact for Refund Assistance

If you have any questions regarding cancellations or refunds, please contact us directly. Our team will be happy to assist you with your booking and provide the necessary information.

Mobile: +91 9648350002

Email: thefourseason30@gmail.com

🌐 Website: www.thefourseasons.in⁠/