Cancellation Policy
The Four Seasons Hotel Sultanpur
At The Four Seasons Hotel Sultanpur, we understand that travel plans may change. Please read our cancellation policy carefully before making a reservation.
1. Booking Cancellation
Guests may request to cancel their booking before the scheduled check-in date. Cancellation requests should be made as early as possible by contacting the hotel directly.
2. Cancellation Approval
All cancellation requests are subject to review and confirmation by The Four Seasons Hotel Sultanpur. Confirmation will be provided after verification of the booking details.
3. Advance Payment & Refund
If an advance payment has been made, any eligible refund will be processed according to the hotel's Refund Policy and the terms agreed at the time of booking.
4. No-Show Policy
If a guest does not arrive on the scheduled check-in date and does not inform the hotel in advance, the booking may be treated as a No-Show, and cancellation or refund eligibility may be affected.
5. Booking Modifications
Requests to change the check-in date, check-out date, or guest details are subject to room availability and hotel approval.
6. Group & Event Bookings
Cancellation terms for Banquet Hall, Marriage Lawn, weddings, conferences, or group bookings may differ from standard room bookings. Separate booking conditions may apply.
7. Exceptional Circumstances
In case of unforeseen circumstances, technical issues, or other exceptional situations, cancellation requests will be handled at the discretion of The Four Seasons Hotel Sultanpur.
8. Contact Us
For cancellation assistance or booking-related questions, please contact our team.
The Four Seasons Hotel Sultanpur
📞 +91 9648350002
🌐 Website: www.thefourseasons.in/